NY Salt Den respects your privacy. This policy explains what information we collect when you visit nysaltden.net, contact us, or book a session, and how we use it.
Effective date: October 22, 2026
Who We Are
NY Salt Den is a Himalayan salt cave and wellness spa located at 654 Watervliet Shaker Rd, Latham, NY 12110. In this policy, "we," "us," and "our" refer to NY Salt Den.
Information You Give Us
- Contact and newsletter forms. When you send us a message or sign up for updates on our website, we receive the information you enter, such as your name, email address, phone number, and message. These forms are delivered to our email through a third-party form service (FormSubmit).
- Phone and email. If you call or email us, we keep the details you share so we can respond and help you.
- Bookings, gift cards, and memberships. Appointments, gift cards, and memberships are handled through Vagaro, our online booking provider. Information you enter there, including payment details, is collected and processed by Vagaro under its own privacy policy. We do not see or store your full payment card number.
- Intake forms. On your first visit we may ask you to complete a brief intake form so we can provide services safely. We use this information only to care for you during your visit.
Information Collected Automatically
We use Google Analytics to understand how visitors use our website, such as which pages are viewed, how visitors found us, and general location (city or region) and device type. Google Analytics uses cookies and similar technologies to collect this information. It helps us improve our website and services; we do not use it to identify you personally.
You can learn how Google uses this data at policies.google.com/technologies/partner-sites, and you can opt out using the Google Analytics Opt-out Browser Add-on. Most browsers also let you block or delete cookies in their settings.
Our website also loads fonts from Google Fonts and shows an embedded Google Map on our contact page. These services may receive basic technical information from your browser, such as your IP address, in order to deliver that content.
How We Use Your Information
- To respond to your questions and requests
- To schedule and provide the services you book
- To send updates about events and specials, if you asked to receive them
- To understand how our website is used and improve it
- To meet legal, tax, and accounting obligations
How We Share Information
We do not sell or rent your personal information. We share it only with service providers that help us run our business, such as our booking platform, form service, email provider, and analytics provider, and only as needed for them to perform those services. We may also disclose information if required by law or to protect the safety of our guests and staff.
Your Choices
- You can unsubscribe from our emails at any time using the link in the email or by contacting us.
- You can ask us to access, correct, or delete the personal information we hold about you by emailing support@nysaltden.com.
- You can control cookies through your browser settings or the Google Analytics opt-out tool linked above.
Data Security
We take reasonable steps to protect the information you share with us. Our website uses an encrypted (HTTPS) connection. No method of transmission or storage is completely secure, but we work to keep your information safe.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from them online. Services for minors are booked by a parent or guardian.
Links to Other Websites
Our website links to other sites, including Vagaro, Facebook, Instagram, and YouTube. We are not responsible for the privacy practices of those sites, so please review their policies.
Changes to This Policy
We may update this policy from time to time. When we do, we will post the new version on this page and update the effective date above.
Contact Us
If you have questions about this policy or your information, contact us:
NY Salt Den
654 Watervliet Shaker Rd, Latham, NY 12110
(518) 785-7258
support@nysaltden.com